What’s AI ever done for us?
With ChatGPT and Bard making the headlines recently and most of the conversations around them taking place couched in a bit of apprehension, we decided to speculate around the possibilities and came up with (as it happens lots of others have too) some intriguing scenarios and opportunities.
- The AI Healthcare advisor (Doctor) and research tool. With all our healthcare systems in the west under increasing pressure this has got to be something under consideration. If your own personal AI monitor could highlight issues / form opinions and essentially carry out the leg work before a final, professional diagnosis and a care plan is developed. Or perhaps the professional diagnosis and care plan is there too. Baymax is coming.
In medical research AI could evolve further and contribute to many more discoveries which will in turn be useful for disease prediction as well as new drug discoveries.
- AI life administrator. In this day and age, where your Smart Home turns on your coffee machine before you even get out of bed and where you could preheat your car via an app during winter, wouldn’t it be useful if you had a personal administrator to make sure you’re up to date on paying insurance, fees, subscription renewals? Sorting Dental and GP appointments, kids’ parties, tax returns, shopping and booking a holiday and organising days off and trips, if we’re not all permanently off work as a result of this!
- AI Buyer – Currently AI in procurement is used on an augmentation basis. Rules are set and straightforward transactions are executed but the future looks much more sophisticated where a learning system makes calls based on vast amounts of available data to procure at the most effective cost, availability, quality, timescale and delivery. So, it’s likely to happen that artificial intelligence will order independently for your business. If we turn the game around, we should be prepared to engage with AI as a customer soon.
- AI Job finder – Your personal AI facilitator finds work that is relevant interesting and available. You steer it but it makes high speed applications based on learned preferences. In our world there’s a wealth of reasons to be wary but again, we’ll not stop progress. We’ll just get flattened if we don’t pivot into adding value elsewhere in the process. Judgement calls are just that and good judgement is still the preserve of humans.
Businesses are already on this track so perhaps the perceived competitive advantage of AI to Human and the wariness we all feel needs to be countered by the fact that AI is likely to be available to most, if not all of us in many aspects of life. Not long ago, we all sat around arguing about “facts” before the internet put paid to that. AI will probably end up as an amazing resource so in the round, we think there are likely to be some huge positives.